Hybrid VoIP/PSTN Solution with 6 VoIP Accounts and 4 Calls at Once C610A-IP DECT_6.0 1-Handset Landline Telephone

Hybrid VoIP/PSTN Solution with 6 VoIP Accounts and 4 Calls at Once C610A-IP DECT_6.0 1-Handset Landline Telephone

  • Large 1.8-Inch TFT Color Display
  • Illuminated Keypad with Navigation Key
  • Caller ID Name and Number
  • Three Digital Answering Machines with 30 Minutes Total Recording Time
  • Room Monitoring Function

The Gigaset C610A IP Hybrid VoIP/PSTN cordless phone is more than just a phone – it’s multi-line, multi-handset, InfoServices, Facebook and Twitter friendly. Crystal clear sond, courtesy of HDSP technology, coupled with a large color display, expanded phonebook capability and three answering machines make the C610A IP a must for anyone looking for a robust and feature rich phone for the home or office.

List Price: $ 119.95

Price: $ 90.99

Filed Under: VoIP

Tags: , , , , , , , , , , ,

About the Author

Comments (3)

Trackback URL | Comments RSS Feed

  1. crazyk says:
    6 of 6 people found the following review helpful:
    4.0 out of 5 stars
    Good cordless VOIP phone, September 6, 2011
    By 
    crazyk

    Amazon Verified Purchase(What’s this?)
    This review is from: Hybrid VoIP/PSTN Solution with 6 VoIP Accounts and 4 Calls at Once C610A-IP DECT_6.0 1-Handset Landline Telephone (Office Product)

    LOOK AND FEEL
    The color LCD does not have as high of a resolution as I was expecting, but it is very readable. The color scheme can be adjusted so there is a white or black background. I prefer the black background.

    The handset is small and light, but feels solid. It is about 1/2 inch shorter than my Panasonic DECT cordless phone. The black plastic has a glossy finish. It does pick up fingerprints (not sure about scratches).

    SETUP
    I wanted to assign it a static IP address via its MAC address, but I could not find its MAC anywhere on the device. I had to allow my router issue it an address via DHCP to find its MAC address.

    To configure it, I typed the device’s IP address in my browser and it prompted me for a PIN. I don’t believe the quick start guide provided me this information. However a quick Google search found it to be “0000″.

    There are a list of ‘common’ voip providers that you can choose (I assume these are easier to set up). Neither of my two voip providers were on the list. However, it was not hard to find the appropriate settings and input them.

    SOUND
    Wow. Yes, it is exactly what I was missing from my previous setup! I have only used ATAs before with an analog cordless telephone connected to it. It always seemed to me that there was something that was not quite right. There would be an annoying delay, or the call clarity was only moderately better than a cell phone.

    After placing a few test calls, there is not an annoying delay anymore. Also the calls sound much better (and this is using the PSTN with the G.711 codec).

    RANGE
    This was a big disappointment. These phones have a feature called ‘ecomode’ that cuts the power that each handset can transmit. I have the transmitting base at one end of the house. With ecomode on, I was not able to use the phone from the other end of the house without the audio breaking up (this is only a single story 1200 sq ft house).

    With the ecomode turned off, I am able to talk inside the house without the audio breaking up. However, as soon as I step a few feet outside the house, the audio breaks up.

    The DECT panasonic phones that I have will turn off eco mode (and boost the power automagically) when needed. With these phones, I was able to talk 200′ away from the base!

    **I moved the base to about 8′ up on the wall. This improved range a little bit, but I am still not able to turn on ecomode and use the phone in the house without the sound breaking up a little.

    OTHER THOUGHTS
    Amazon incorrectly lists the phones as using ‘AA’ batteries. They use NiMH ‘AAA’ batteries. This is good since it makes the handset smaller and lighter.

    Although I am using this in a residential setting, it does seem that that each handset is designed to operate independently, in a business environment, as if they were wired SIP phones on different people’s desks.
    **For example, if I want to add a second handset to the conversation, I must ‘conference’ them in (They can’t just pick up their handset and start talking).

    Each handset’s phonebook is private to that handset and entries are not shared. However, you can clone one handset’s phonebook to another handset.

    Help other customers find the most helpful reviews 

    Was this review helpful to you? Yes
    No

  2. Fjords says:
    4 of 4 people found the following review helpful:
    3.0 out of 5 stars
    Still has basic usability issues, October 17, 2011
    By 
    Fjords (Dallas, TX) –

    Amazon Verified Purchase(What’s this?)
    This review is from: Hybrid VoIP/PSTN Solution with 6 VoIP Accounts and 4 Calls at Once C610A-IP DECT_6.0 1-Handset Landline Telephone (Office Product)

    I have been using these hybrid systems for more than 18 months now. Everyone seems to be praising these system at first blush. But, you have to really use them for a while to discover their quirks. You can read my review for the previous version of the product – the S675 IP. That version was completely flawed. They have fixed many of the issues in the new C610A IP. However, a few basic issues still remain. They are as below:

    1. The built-in answering machine continues to be messed up. Whenever you play back a message on the answering machine, the date displayed is in the European format: DD-MM-YY while the voice over is in American format: MM-DD. So, if you get a message on Oct 8th, the playback says – message received on August 10th. And guess what, starting with the 13th day of the month, the answering machine stops working (given that the internal software knows that months can only go as far as 12). When you try to play back a message that was recorded after the 12th of a given month, the system locks up, the base reboots, and you are not able to either play the message or delete it. The only way to delete these messages is to reset the base. Thankfully, the firmware for this model comes with a restore option that allows you to reapply your previous settings quickly.

    2. If you are using a corded phone in your house (for your POTS or traditional phone line) in addition to this phone, it will not be recognized by the C610A IP. In other words, if you start a conversation on your corded phone, there is no way for you to pick up the conversation on the C610A IP – short of having the caller call you back or you making a new call on the C610A IP.

    3. Support and customer service continue to be non-existent. They cannot fix these issues beyond telling you to reboot the system. And in case, you have an issue with your product after the warranty period, Siemens Gigaset asks you to fix it on your own since their support vendor is not contracted to repair out of warranty products. I have experienced this myself with the S675 IP and have it in writing from them. The irony is that no one else outside of Siemens Gigaset can fix these advanced products.

    If you can live with all of the above issues, this is a good product.

    Help other customers find the most helpful reviews 

    Was this review helpful to you? Yes
    No

  3. V. Marchenko says:
    4 of 4 people found the following review helpful:
    4.0 out of 5 stars
    A good option for DECT VOIP phone, June 6, 2011
    By 
    V. Marchenko (IL) –
    (REAL NAME)
      

    This review is from: Hybrid VoIP/PSTN Solution with 6 VoIP Accounts and 4 Calls at Once C610A-IP DECT_6.0 1-Handset Landline Telephone (Office Product)

    C610A IP was just released in US, so my opinion is based on early-version of firmware.
    Pros:
    * Good voice quality
    * Excellent operating distance (benefit of DECT technology vs WiFi-based VOIP phones)
    * support for multiple VOIP accounts + fixed line
    * well designed handset and base station
    * nice add-on features (weather / ebay / FB / tweeter / etc)
    * multiple handset support with single base station
    * ability to sync address books between handsets
    * good price

    Cons (there is no “no buy” sorta cons, most are minor):
    * Once you (unsuccessfully) dialed a number after searching address book, there is no way to go back to the search results and dial an alternative number. You have to search one more time. Annoying.
    * not so-flexible diaplan configuration (can’t manipulate with dialed number, like prefix it with a certain number, etc… better interface, but yet not as flexible as on Cisco VOIP phones)
    * how about central, base-station based address book with the ability to edit it via WEB? I don’t think anyone actually need a separate address book on each handset and then required to sync them between handsets.
    * base station web-interface is somewhat slowish (but earlier models of gigaset are even worse)
    * some parts of the interface (especially configuration) are not intuitive enough. I could not figure out idea of how free calls via gigaset.net work.
    * few times I hit “transmission error” between handset and base station during configuration
    * I know it’s a long shot, but a thought to Gigaset: how about Android-based version?
    * power adapters for both handset and base station seems to be a switch-based, however label rated 110V only, so if it’s true, one won’t be able to use it on a different power grid if needed. Though I have a suspicion that they will actually work on 220V as well and it’s just a labeling issue.
    * when adding another handset (C610H) to the setup, the first original one went into some semi-registered state (would not place calls, half of the menus stopped working) and I had to re-register it with the base.

    Overall I’m satisfied with the phone and recommend it. Hopefully Gigaset will clean up those little quirks with future FW updates.

    (updated July 2011)

    Help other customers find the most helpful reviews 

    Was this review helpful to you? Yes
    No